I am an end customer/user
If our reading and audio offerings are provided by an airline, please call up your booking with your booking reference (or Travel ID). Depending on your booking class, you will then see how many titles you can download and read free of charge. You will find the link to the media library in your booking confirmation, pre-flight email, check-in email, in the respective airline’s app, etc.
Then simply click on the cover of your favorite title and start reading. Good to know: Saving and reading later is also possible.
Tip: We recommend using a Wi-Fi connection for the download and (due to restrictions on other browsers) using Chrome or Firefox (for Android devices) and Safari (for Apple devices).
If you use our service via a hotel, you can find the link to your favorite newspapers and magazines in the hotel app, QR codes, pre-stay mailings, the hotel’s landing page or the digital guest folder after logging into the hotel’s Wi-Fi. It is best to ask on site how to gain access.
Then simply click on the cover of your favorite title and start reading. Good to know: Saving and reading later is also possible.
Tip: We recommend using a Wi-Fi connection for the download and (due to restrictions on other browsers) using Chrome or Firefox (for Android devices) and Safari (for Apple devices).
If you are accessing the publications via a company, it is best to check the respective app and click on “Digital Newspapers & Magazines,” “Free Online Reading Material,” “Digital Newspaper Kiosk,” etc.
Then simply click on the cover of your favorite title and start reading. Good to know: Saving and reading later is also possible.
Tip: We recommend using a Wi-Fi connection for the download and (due to restrictions on other browsers) using Chrome or Firefox (for Android devices) and Safari (for Apple devices).
Are you currently in hospital? Oh dear, get well soon. To make your stay a little more pleasant, a selection of our digital reading and audio offerings is available under “Magazines” on the media portal, which you can easily access on your own mobile device after scanning the QR code. Alternatively, you can find us via the bedside terminal.
Then simply click on the cover of your favorite title and start reading. Good to know: Saving and reading later is also possible.
Tip: We recommend using a Wi-Fi connection for the download and (due to restrictions on other browsers) using Chrome or Firefox (for Android devices) and Safari (for Apple devices).
Download FAZ, Bunte & Co. to your smartphone, tablet, or other device free of charge.
If you access our service via an airline, you will find the remaining usage period in the media library under the number of available downloads. If you use our service in a hotel, clinic, gym, or on Deutsche Bahn trains, you can read without any time limit during your stay.
Once saved, the publication will be available to you indefinitely.
Make sure you have the latest browser version of iOS/Android installed on your device. Try using a different browser, such as Safari, Firefox, or Chrome.
If the problem persists, we recommend clearing your browser’s cache (see browser settings).
Good to know: If the download is interrupted for any reason, you can select and download the same title again, even if the number of downloads shows “0”.
- If you want to download the PDF file to the Books app, first open it in the Safari browser and click once on any area of the document.
- The menu bar will open at the bottom of the display. Click on “Copy to Books”.
- The document will be automatically saved in “Books”.
- If you want to download a PDF file from the Internet to your Android device, first open your browser and select the document.
- On most devices, the document will now be downloaded automatically and will be located in your local “Downloads” folder once the download is complete. You can now open the document in the folder by clicking on it.
- When the PDF document opens in your browser, you can save the PDF file locally by clicking on the “Save” icon (usually represented by a “floppy disk”). You will find the publication in your “Downloads” folder.
I am a customer/B2B
Whether you represent an airline, hotel, clinic, or more, we provide you with an infotainment offering that suits your company – in your corporate design, without a subscription, with or without an app – with different solutions for different areas of your business and the payment system of your choice.
Top national and international titles from 70 countries in over 40 languages and podcasts, for all ages and interests, easy to integrate, in your corporate design. And: saving and reading later is also possible. Your guests and customers can continue reading at home.
Guests can easily access the media library on their own mobile devices via QR codes, Wi-Fi landing pages, company apps, digital guest folders, etc. No registration, no extra app, no data storage, and maximum protection of user data.
Yes. We design your unique media library according to your wishes: in the company’s corporate design and with a selection of titles tailored specifically to you. Of course, we also integrate your own publications (as well as podcasts or moving images).
Yes. Banners or advertisements can be easily integrated.
Let your guests and customers know about your fantastic new service offering. Inform them in advance in the pre-stay email, booking confirmation, newsletter, push notifications, and via your social media channels. On site, you can advertise your new extra service with table displays, stickers, cards, and digital screens. Feel free to contact us – we have prepared some great marketing tips and templates for you.
Yes. We have been working with all digital concierge solutions for a long time. Integration is quick and easy.
Our support team is always there for you. Nicolas Bott, the “real” bot, will be happy to take care of your request at support@media-carrier.com.